The Complete Solution for
Ticket Management

ApiAuth is a comprehensive Discord ticket system that helps communities and businesses manage customer support efficiently. We provide a fully hosted, AI-powered solution with enterprise-grade reliability, seamless Discord integration, and advanced features like automated responses, ticket categorization, and analytics.

Simply invite our bot to your Discord server, complete a quick setup wizard, and you're ready to go. The system creates ticket channels automatically when users need support, routes them to the right team members, and provides AI-powered assistance to help your support team respond faster and more accurately. Everything runs on our infrastructure—no hosting or technical knowledge required.

Yes! We offer a free tier to get you started. You can create an account, set up your ticket system, and begin managing support tickets immediately. Premium features are available for larger communities or businesses that need advanced customization, priority support, and extended capabilities.

Our AI assistant helps both users and support teams. For users, it provides an intelligent chat interface that guides them to describe their issues clearly, ensuring support agents get all the necessary information. For agents, the AI can automatically summarize conversations, suggest responses, and help prioritize tickets based on urgency and content.

Security is our top priority. We use industry-standard encryption, secure authentication (including Discord OAuth), and follow best practices for data protection. All ticket data is encrypted in transit and at rest. We never share your data with third parties, and you maintain full control over your information. Regular security audits ensure our systems remain protected.

Absolutely! While we offer a fully managed official bot for the fastest setup, advanced users can connect their own Discord bot using our API. This gives you complete control over branding and customization while still benefiting from our powerful backend infrastructure and features.

We provide comprehensive support through multiple channels. All users get access to our support ticket system with AI-assisted responses. Premium users receive priority support with faster response times. We also maintain detailed documentation, setup guides, and an active community to help you get the most out of ApiAuth.

We maintain a 99.9% uptime SLA for all users. Our infrastructure is built on enterprise-grade cloud services with automatic failover, redundancy, and monitoring. The system is designed to handle high traffic loads, and we continuously monitor performance to ensure your ticket system remains available when your users need it most.